PrivacyPolicy
Last updated: July 31, 2026
Artifree ("we") operates the artifree.ai website and the Artifree AI image processing platform (the "Service"). This policy explains how we collect, use, share, and protect your personal information. By using the Service, you are deemed to have read and agreed to this policy.
1. Information We Collect
- Account information: Registered email, password (stored encrypted), nickname, avatar.
- Usage data: Images you upload, prompts you enter, generated job records, credits and transaction records.
- Device information: Browser type, operating system, IP address, access logs (used for security and risk control).
- Payment information: Order number, plan details, payment amount. The payment flow is handled by a third-party payment provider (Creem). We do not store your full bank or credit card information.
2. How We Use Information
- Provide, maintain, and improve AI image processing features;
- Identify accounts, manage credits, process orders and refunds;
- Review user-submitted prompts for content moderation to prevent generation of prohibited content (see "Content Policy");
- Troubleshooting, security risk control, and anti-fraud;
- With your consent, send you service notifications, product updates, or marketing emails.
3. Legal Basis (for GDPR / European users)
- Performance of a contract with you (providing the services you request);
- Compliance with legal obligations;
- Based on our legitimate business interests (e.g., security protection);
- For marketing or personalization based on your separate consent.
4. Cookies and Local Storage
We use necessary cookies and browser local storage (e.g., localStorage) to maintain login sessions and save preferences. We do not use third-party advertising tracking cookies. You can clear this data in your browser settings, but you may need to sign in again.
5. Information Sharing
We do not sell your personal information. We may share necessary personal information in the following circumstances:
- Payment providers: Information necessary for payment providers such as Creem to process your orders;
- Cloud storage and AI model providers: To process your images, we may transfer them to cloud storage (e.g., Cloudflare R2) and AI model APIs (e.g., cutout and image editing services);
- Legal requirements: When responding to laws, regulations, government requests, or judicial proceedings.
6. Data Retention and Deletion
We retain your data only for as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. Uploaded images are transferred to your account for your review after results are generated; if you actively delete job records or deactivate your account, the relevant data will be removed from the active database, and backups will be cleared after a reasonable retention period.
7. Your Rights
To the extent permitted by applicable law, you have the following rights:
- Access, correct, and delete your personal information;
- Restrict or object to our processing of your information;
- Data portability (obtain your data in a structured format);
- Withdraw consent (without affecting processing performed before withdrawal);
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us at [email protected].
8. Security Measures
We protect your information with measures including HTTPS encrypted transmission, JWT token authentication, hashed password storage, and the principle of least privilege. However, internet transmission cannot be 100% secure, and we cannot guarantee absolute security.
9. International Transfers
Our servers, cloud storage, and AI model providers may be located outside of China (e.g., the United States, Europe). In such cases, we take reasonable measures to ensure your information receives a level of protection equivalent to this policy.
10. Minors
This Service is intended for users aged 16 and above. If you are a minor, please use the Service with a guardian's consent. We do not knowingly collect information from minors.
11. Policy Updates
We may update this policy from time to time. For material changes, we will notify you via the Service or by email. Continued use of the Service constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this policy, please contact:
Email: [email protected]